Please submit all paper claims to:
Alliant Health Plans
PO Box 2667
Dalton, GA 30722
We apologize for the inconvenience but EOPs for May 25 are not currently available in the Provider Portal due to a data population error. To obtain payment information in spreadsheet format for any payment received on May 25, please contact Customer Service at (800) 811-4793. Again, we apologize and aim to have the issue resolved as soon as possible.
Prior authorization is required for ALL genetic testing, including genetic testing performed during pregnancy. A patient is not financially responsible for services denied due to lack of prior authorization. In network providers are contractually obligated to write off the cost of services if performed without prior authorizations. Patients may NOT be balanced billed. Additionally, members must consent to the use of an out of network laboratory.
Customer Service is available Monday – Friday, 9 a.m. – 5 p.m. EST, Toll free (TTY/TDD) (800) 811-4793.