Secure Communication

Communications via email over the internet are not secure.  Although it is unlikely, there is a possibility that information included in an email can be intercepted and read by other parties besides the person to whom it is addressed.

Please do not include personal health information or individually identifiable information such as birth date, social security numbers, subscriber numbers, diagnosis or claim information or other personal medical information in any emails you send to us UNLESS you are using a secure email system such as the secure email system provided by Alliant Health Plans and Health One Alliance.  For further direction on what components are considered protected information under the Health Insurance Portability and Accountability Act, please visit