Contact Us

Alliant Health Plans

Member/Group Contacts
Member Customer Service (claims & benefit information): (866) 403-2785
Customer Service hours: Monday – Friday, 9 a.m. – 5 p.m.
TTY/TDD Line: (866) 403-2785
Non-English Customer Service (available in 240 languages): (866) 403-2785

Customer Service
Fax: (866) 634-8917
Email: Contact Form
Billing Issues: (866) 403-2785
Prior Authorization:  (800) 865-5922
24-Hour Nurse Advice Line: (855) 299-3087

Please send Alliant Health Plans paper claims to:
Alliant Health Plans
PO Box 2667
Dalton, GA 30722

Please send Alliant Health Plans Premium Payments to:
Alliant Health Plans
PO Box 2627
Dalton, GA 30722

Sales/Business Development
888-863-0838

Office Address
201 W. Waugh St
Dalton, GA 30720

Magellan (Pharmacy Benefit Manager)
Customer Care: (800) 424-1799
Website: MagellanRx.com

Provider Contacts
Provider Customer Service: (800) 811-4793
ProviderRelations@AlliantPlans.com (Healthcare Professionals ONLY)

Compliance

Health One Alliance, LLC on behalf of itself, affiliates, and subsidiaries including Alliant Health Plans, Inc. (collectively referred to herein as “Health One Alliance, LLC”) maintains an effective compliance program that is designed to detect and prevent improper and illegal activities and that supports efficient and proper operations. The compliance program supports effective communication through these nonpunitive reporting methods.

Should you have concerns, questions or simply wish to report an incident, please contact Compliance using one of the following options:

Confidential methods: Indicates you may be identified when reporting an issue. Any personally identifiable information will be kept in strict confidence by Compliance. When submitting an issue, please indicate if you want a response from the Compliance Officer.

Confidential Toll Free: (888) 533-6507 ext 125

Confidential Direct: (706) 237-8802

Confidential Email: Compliance@AlliantPlans.com

Anonymous methods: Indicates there is NO identifiable information that can link back to you when making a report. You are submitting an anonymous report. Therefore, we are unable to respond or reply to you when submitting the issue, but it is our goal to maintain this method for reporting anonymously to encourage reporting.

Anonymous Reporting Form: click here