Contact Us

Alliant Health Plans

Member/Group Contacts
Member Customer Service (claims & benefit information): (866) 403-2785
Customer Service hours: Monday – Friday, 9 a.m. – 5 p.m.
TTY/TDD Line: (866) 403-2785
Non-English Customer Service (available in 240 languages): (866) 403-2785

Customer Service
Fax: (866) 634-8917
Email: Contact Form
Billing Issues: (866) 403-2785
Prior Authorization:  (800) 865-5922
24-Hour Nurse Advice Line: (855) 299-3087

Please send Alliant Health Plans paper claims to:
Alliant Health Plans
PO Box 2667
Dalton, GA 30722

Please send Alliant Health Plans Premium Payments to:
Alliant Health Plans
PO Box 2627
Dalton, GA 30722

Sales Representatives

Office Address
201 W. Waugh St
Dalton, GA 30720

Magellan (Pharmacy Benefit Manager)
Customer Care: (800) 424-1799

Provider Contacts
Provider Customer Service: (800) 811-4793 (Healthcare Professionals ONLY)

Compliance Hotline

Health One Alliance, LLC on behalf of itself, affiliates, and subsidiaries including Alliant Health Plans, Inc. (collectively referred to herein as “Health One Alliance, LLC”) maintains an effective compliance program that is designed to detect and prevent improper and illegal activities and that supports efficient and proper operations. Should you have concerns, questions or simply wish to report an incident, please contact our Compliance Officer, at:

Toll Free: (888) 533-6507 ext 125

Direct: (706) 237-8802


Questions, complaints and concerns may be reported anonymously through the toll-free hotline listed above. The compliance program supports effective communication through these nonpunitive reporting methods.