Member Resources

Health Coverage with Heart.

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Members

Welcome Members

Make the most of your plan with additional benefits and services, easy access to in-network doctors and pharmacies, simplified plan documents and forms, flexible premium payment options, and more—all designed to enhance your experience as a member.

Alliant in partnership with Focus Care is offering an In-Home Health Review Program for Select Members 

If you have been selected and contacted by Focus Care to participate in the In-Home Health Review Program, click here for additional information.

Get the care you need when you need it

Talk to an MDLIVE doctor 24 hours a day, 7 days a week by online video, mobile app or phone. Learn More

MAIN MENU

Feature Services

In Network Pharmacy Look Up Tool

Formulary List

Certificate of Coverage

Transparency Notice & FAQs

Interoperability

Preventive Services Covered by Alliant

Procedures Requiring Prior Authorization

Enrollment Instructions for $0 Premium

Symptom Checker

Health & Wellness

Premium Payment Methods

You set up auto payment or make a payment online through our secure payment page.

Online Payment

Payment Forms

Set up Auto Payment

Set up Autopay (PDF)

By Phone

(866) 403-2785

In-Person

In-Person with cash or debit card at any Kroger location in Georgia – visit the Customer Service desk with your Member ID (as shown on your invoice)

Mail Premium Payments to:

(include Policy ID number)

Alliant Health Plans
P.O. Box 1128
Dalton, GA 30722

Important Contacts

For any inquiries or if you require assistance in locating additional contacts, please click here.

Client Services

Contact Form

(866) 403-2785

24 Hour Nurse Advice Line

(855) 299-3087

Member ID Cards

The Member Portal provides instructions for Alliant ID Card, allowing users to print their ID cards. Members can efficiently manage benefits and claims through the portal for a seamless experience.

Member Portal

SoloCare Brochure

More information about SoloCare health plans can be found in our downloadable brochures.

Download Brochure

SoloCare Summary of Benefits and Coverage (SBC)

You can find your summary of benefits and coverage

Learn More

SoloCare CERTIFICATE of Coverage

Describes benefits, limitations, and exclusions of coverage

Certificate of Coverage

Important Terms to Know

Your cost of the service being received. Copayments count toward the out-of-pocket maximum but not towards the deductible. Copayments are included in most of our plans.

The amount you pay before any Alliant payment is applied. Deductibles are paid first, and then coinsurance is applied. There is a maximum dollar amount you would have to pay in any given calendar year.

The portion where we share the covered costs with you. This amount is expressed as a percentage and is applied after the deductible is met (For example, Alliant pays 80% and you pay 20%).

The maximum amount of money you will pay out-of-pocket during a calendar year. It may include deductibles, copayments and coinsurance but is in addition to your
regular monthly premium. After you reach your out-of-pocket maximum, you would pay nothing for additional covered In-network medical expenses for the rest of the calendar year.

The total amount you pay to obtain and keep your health insurance active.

A Physician, Skilled Nursing Facility, Hospice, Home Health Care Agency, other medical practitioner or provider of medical services and supplies, who is in the managed network for this specific plan or other closely managed specialty network, or who has a participation contract with Us.

A Hospital, Physician, Skilled Nursing Facility, Hospice, Home Health Care Agency, other medical practitioner or provider of medical services and supplies, that does not have an In- Network Provider contract with Alliant.