Contact Us

ALLIANT HEALTH PLANS:
Customer Service: (800) 811-4793
TTY/TDD Line: (800) 811-4793
Non-English Customer Service (available in 240 languages): (800) 811-4793
Fax: (866) 634-8917
Email: CustomerService@AlliantPlans.com
Customer Service hours for January 2017:
Monday – Thursday, 8 am – 6 pm EST
Friday, 9 a.m. – 6 p.m. EST
Billing Issues: (866) 403-2785
Prior Authorization:  (800) 865-5922
24-Hour Nurse Advice Line: (855) 299-3087

Please send Alliant Health Plans paper claims to:
Alliant Health Plans
PO Box 3708
Corpus Christi, TX 78463

NAVITUS (Pharmacy Benefit Manager)
Customer Care: (866) 333-2757
Website: Navitus.com

SOLOCARE INDIVIDUAL PRODUCT:
How To Buy A Plan
Toll Free: (877) 668-1015
Email: SoloCare@AlliantPlans.com

ADDITIONAL CONTACTS:
Information@AlliantPlans.com (All General Inquiries)
ProviderRelations@AlliantPlans.com (Healthcare Professionals ONLY)

Compliance Hotline:

HealthOne Alliance maintains an effective compliance program that is designed to detect and prevent improper and illegal activities and that supports efficient and proper operations. Should you have concerns, questions or simply wish to report an incident; please contact our Compliance Officer, Sabrina LeBeau:

Toll Free: (888) 533-6507 ext 125
Direct: (706) 237-8802
Email: Compliance@AlliantPlans.com

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