Contact Us

Alliant Health Plans

Member/Group Contacts
Member Customer Service (claims & benefit information): (866) 403-2785
Customer Service hours: Monday – Friday, 9 a.m. – 5 p.m.
TTY/TDD Line: (866) 403-2785
Non-English Customer Service (available in 240 languages): (866) 403-2785
Fax: (866) 634-8917
Email: CustomerService@AlliantPlans.com
Billing Issues: (866) 403-2785
Prior Authorization:  (800) 865-5922
24-Hour Nurse Advice Line: (855) 299-3087

Please send Alliant Health Plans paper claims to:
Alliant Health Plans
PO Box 2667
Dalton, GA 30722

Sales and Broker/Client Relations Representatives
Lisa Johnson, Broker/Client Relations Representative, (706) 629-8848 ext. 235
Cindy Nesbitt, Broker/Client Relations Representative, (706) 629-8848 ext. 219
Valeria Fraire, Broker/Client Relations Support Specialist (706) 629-8848 ext. 424

Magellan (Pharmacy Benefit Manager)
Customer Care: (800) 424-1799
Website: MagellanRx.com

Dominion National (Dental Benefit)
Customer Service (Group): (866) 403-2785
Website: Teethkeepers.com

Provider Contacts
Provider Customer Service: (800) 811-4793
ProviderRelations@AlliantPlans.com (Healthcare Professionals ONLY)

Compliance Hotline

Health One Alliance, LLC on behalf of itself, affiliates, and subsidiaries including Alliant Health Plans, Inc. (collectively referred to herein as “Health One Alliance, LLC”) maintains an effective compliance program that is designed to detect and prevent improper and illegal activities and that supports efficient and proper operations. Should you have concerns, questions or simply wish to report an incident, please contact our Compliance Officer, at:

Toll Free: (888) 533-6507 ext 125

Direct: (706) 237-8802

Email: Compliance@AlliantPlans.com

Questions, complaints and concerns may be reported anonymously through the toll-free hotline listed above. The compliance program supports effective communication through these nonpunitive reporting methods.

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