Free Colorectal Cancer Screening Kits Sent to Eligible Alliant Health Plan Members

Free Colorectal Cancer Screening Kits Sent to Eligible Alliant Health Plan Members

Beginning June 9, 2025, eligible Alliant Health Plan Members will receive an at-home colorectal cancer screening kit delivered directly to their mailbox – at no cost to them. As part of our ongoing efforts to support colorectal cancer screening, Alliant Health Plans has partnered with Exact Sciences to provide Cologuard® test kits to eligible members who have a recommendation from the Exact Science clinical team. Letters announcing the program were mailed out by Exact Sciences on May 27, 2025. What…

Alliant Health Plans Extends Premium Payment Deadline for New SoloCare Policies Beginning on February 1st

Alliant Health Plans Extends Premium Payment Deadline for New SoloCare Policies Beginning on February 1st

Dalton, GA – Alliant Health Plans is pleased to announce an extension of the Premium Payment deadline for members with new SoloCare policies effective February 1, 2025. Members now have until February 28, 2025 to make their first payment and activate their coverage.Alliant provides flexible payment options to make this process easy: · Online or By Phone: Use a debit/credit card at AlliantPlans.com or call (866) 403-2785.· In-Person with Cash: Visit the Customer Service desk at any Kroger location in…

Alliant Health Plans receives 2024 Press Ganey Human Experience Pinnacle of Excellence Award

Alliant Health Plans receives 2024 Press Ganey Human Experience Pinnacle of Excellence Award

Alliant Health Plans is recognized as a leader in Member Experience within the healthcare industry for consecutive years, signifying the best practices businesses should consider implementing regarding patient care in a new year. January 20, 2025– Alliant Health Plans today announced that it has been named a 2024 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top…

Alliant Health Plans Introduces Updated Member ID Cards with New Pharmacy Information for 2025 Policies

Alliant Health Plans Introduces Updated Member ID Cards with New Pharmacy Information for 2025 Policies

Alliant Health Plans Introduces Updated Member ID Cards with New Pharmacy Information for 2025 Policies Dalton, GA – Alliant Health Plans is reminding members to use their newly issued 2025 Member ID cards at the pharmacy to ensure seamless processing of their prescription claims. These updated cards feature new Rx BIN and PCN numbers, which are critical for accurate pharmacy claims submission and approval. Failure to provide the new ID card may result in rejected pharmacy claims. Members are encouraged…

Alliant Health Plans has officially reestablished connection with Change Healthcare (CHC)

Alliant Health Plans has officially reestablished connection with Change Healthcare (CHC). (CHC’s list of connected payers) Electronic Claims Submissions Alliant is now receiving electronic claims data so your clearinghouse may resume sending claims information for electronic submission. We are increasing the frequency of payment cycles for the foreseeable future in order to more quickly deliver payment to providers. Electronic Remittances CHC is ingesting 835 files from Alliant and delivering them to providers. If you were enrolled to receive electronic remittance advice,…

Alliant Health Plans’ Response to Change Healthcare Connectivity Issues: Updates on Claims Submissions and Timely Filing

Alliant Health Plans has been monitoring the situation with Change Healthcare (CHC) and communicating with them regarding resolution.  While they have begun to restore some connections, they have not yet restored the EDI connection with all payers, including Alliant Health Plans. Claims SubmissionsWe continue to accept paper claims; however, the process of loading volumes of paper claims is time consuming.  We have dedicated our resources to this process but our turnaround time on paper claims is requiring almost 30 days. …

Change Healthcare (CHC), owned by United Healthcare and Optum, discovered its systems were under cyberattack

Change Healthcare (CHC), owned by United Healthcare and Optum, discovered its systems were under cyberattack

On February 21, 2024, Change Healthcare (CHC), owned by United Healthcare and Optum, discovered its systems were under cyberattack, resulting in disruption in service to its health plan and medical provider clients. Alliant Health Plans (Alliant) uses Change Healthcare for its clearinghouse and electronic eligibility verification (270/271 feeds). The following functions managed by CHC are non-operational at this time: We are actively working to find solutions to replace the services handled by CHC. In the meantime, Alliant Health Plans has…