Alliant Health Plans has officially reestablished connection with Change Healthcare (CHC)

Alliant Health Plans has officially reestablished connection with Change Healthcare (CHC). (CHC’s list of connected payers) Electronic Claims Submissions Alliant is now receiving electronic claims data so your clearinghouse may resume sending claims information for electronic submission. We are increasing the frequency of payment cycles for the foreseeable future in order to more quickly deliver payment to providers. Electronic Remittances CHC is ingesting 835 files from Alliant and delivering them to providers. If you were enrolled to receive electronic remittance advice,…

Alliant Health Plans’ Response to Change Healthcare Connectivity Issues: Updates on Claims Submissions and Timely Filing

Alliant Health Plans has been monitoring the situation with Change Healthcare (CHC) and communicating with them regarding resolution.  While they have begun to restore some connections, they have not yet restored the EDI connection with all payers, including Alliant Health Plans. Claims SubmissionsWe continue to accept paper claims; however, the process of loading volumes of paper claims is time consuming.  We have dedicated our resources to this process but our turnaround time on paper claims is requiring almost 30 days. …

Change Healthcare (CHC), owned by United Healthcare and Optum, discovered its systems were under cyberattack

On February 21, 2024, Change Healthcare (CHC), owned by United Healthcare and Optum, discovered its systems were under cyberattack, resulting in disruption in service to its health plan and medical provider clients. Alliant Health Plans (Alliant) uses Change Healthcare for its clearinghouse and electronic eligibility verification (270/271 feeds). The following functions managed by CHC are non-operational at this time: We are actively working to find solutions to replace the services handled by CHC. In the meantime, Alliant Health Plans has…