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Alliant Health Plans receives 2024 Press Ganey Human Experience Pinnacle of Excellence Award
Alliant Health Plans is recognized as a leader in Member Experience within the healthcare industry for consecutive years, signifying the best practices businesses should consider implementing regarding patient care in a new year. January 20, 2025– Alliant Health Plans today announced that it has been named a 2024 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top…
Alliant Health Plans Implements Prime Therapeutics as New Pharmacy Benefit Manager
Alliant Health Plans Implements Prime Therapeutics as New Pharmacy Benefit Manager Dalton, GA – Alliant Health Plans is excited to announce the implementation of Prime Therapeutics LLC (Prime) as its new pharmacy solutions company, effective January 1, 2025. This strategic decision reflects Alliant’s ongoing commitment to enhancing the quality of care and services provided to its members. Prime, recognized for its innovative solutions and strong focus on human-centered health, will manage pharmacy benefits for Alliant Health Plans. Through this new…
Alliant and Focus Care Launch Annual In-Home and Virtual Assessment Visits for Eligible Members
A healthier life starts with awareness, prevention, and having access to care that meets members where they are. For that reason, Alliant has partnered with Focus Care and their experienced team of licensed health care professionals to support the health of our members by providing a complimentary, no-cost in-home or secure video health evaluation. This does not replace a member’s visit to their doctor. It is offered to support our members in their health journey. Member’s primary care physician (PCP)…
Alliant Launches Text Program for SoloCare (IFP) Members
Life is busy – especially at this time of the year with the start of school, activities picking up, and sports in full swing. To help make things easier, SoloCare members will now receive text message reminders to stay on top of their health insurance premium payments. Members will receive text messages twice monthly, designed to help ensure their coverage remains in place: Each text will include a secure link that directs members to Alliant’s website to make a payment…
Member ID Cards: Temporary ID Cards Available During Transition to New ID Card Vendor
As part of our ongoing commitment to improving our services, we are transitioning to a new ID card vendor. While we are progressing steadily with this implementation, we expect to begin sending out standard ID cards from our new vendor in approximately 4 – 6 weeks. Beginning today, we will move to an interim solution to fulfill members’ requests by providing a temporary ID card. Members can generate and request a temporary ID card by visiting their Member Portal or…
Important Update: Magellan Rx Management Rebrands as Prime Therapeutics Amid Alliant’s PBM Transition
Members may have received a letter in the mail from Magellan Rx Management (Magellan) announcing their rebrand under Prime Therapeutics Management (Prime). Coincidentally, Magellan’s rebrand is happening around the same time as Alliant’s transition to Prime as its new pharmacy benefits manager (PBM). The information provided in the rebrand letter applies only until December 31, 2024. Members will receive welcome letters with more information regarding Alliant’s transition to Prime as its new PBM.
