Thank you for your patience during the transition of our billing system. To assist with the delays in invoicing and notifications, we are extending the October premium payment deadline to October 31, 2026.
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Subscriber or Policy Owner Information Required:
- Exchange ID (Member Portal or Invoice)
- Last Name, Date of Birth, Residential ZIP
- Last 4-digits of Social Security Number
Use the Subscriber’s or Policy Owner’s Information to follow phone prompts:
- Select state was policy purchased in: GA or TN
- Select where policy purchased: ON or OFF Market
- Enter subscriber’s last four digits of SSN
- Enter subscriber’s DOB and residential ZIP