12/18/2025
Open Enrollment Updates
SoloCare Member ID Cards
SoloCare members with effective dates of January 1, 2026 will begin receiving their ID cards soon.
- Existing Members: If you are currently enrolled in an Alliant plan, you will receive a new member ID card.
- New members: Your ID card will be mailed after you pay the January premium, or effectuate.
Client Services Call Backs
Your questions are important to us. If you prefer to avoid waiting on hold, you may request a call back from a Client Services Representative. Because of high call volumes during Open Enrollment, we may call you a few hours after your initial call or after 5 p.m.
Please note: Requesting multiple call backs will not escalate the priority of your call.
Alliant Member Portal – Member Resource
If you are an existing member, use this online resource to review plan and premium information, and make premium payments. Members can also view and download a temporary ID card in the Member Portal.
SoloCare Auto Pay
Due to the holidays, the Auto Pay withdrawal for January premiums will occur toward the end of December.
Quick Resource Links
Latest News
Alliant and Focus Care Launch Annual In-Home and Virtual Assessment Visits for Eligible Members
A healthier life starts with awareness, prevention, and having access to care that meets members where they are. For that reason, Alliant has partnered with Focus Care and their experienced team of licensed health care professionals to support the health of our members by providing a complimentary, no-cost in-home or secure video health evaluation. This does not replace a member’s visit to their doctor. It is offered to support our members in their health journey. Member’s primary care physician (PCP)…Alliant Launches Text Program for SoloCare (IFP) Members
Life is busy – especially at this time of the year with the start of school, activities picking up, and sports in full swing. To help make things easier, SoloCare members will now receive text message reminders to stay on top of their health insurance premium payments. Members will receive text messages twice monthly, designed to help ensure their coverage remains in place: Each text will include a secure link that directs members to Alliant’s website to make a payment…Member ID Cards: Temporary ID Cards Available During Transition to New ID Card Vendor
As part of our ongoing commitment to improving our services, we are transitioning to a new ID card vendor. While we are progressing steadily with this implementation, we expect to begin sending out standard ID cards from our new vendor in approximately 4 – 6 weeks. Beginning today, we will move to an interim solution to fulfill members’ requests by providing a temporary ID card. Members can generate and request a temporary ID card by visiting their Member Portal or…
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