Contact Alliant

Client Services

Online Contact Form
By Phone
(Monday – Friday, 9 am – 5 pm)
(866) 403-2785
TTY/TDD Line (866) 403-2785
Non-English Client Services
(Available in 240 Languages)
(866) 403-2785
Prior Authorization (800) 865-5922 
24 Hour Nurse Advice Line (855) 299-3087


Make Premium Payment

By Phone (866) 403-2785
Mail Premium Payments to:
(include Policy ID Number)
Alliant Health Plans
P.O. Box 2627
Dalton, GA 30722
Online Payment Payment Form
Set up Auto Payment Set up Autopay (PDF)

Pharmacy Coverage (PBM)

Magellan Rx Customer Service (800) 424-1799

Preferred Laboratory

Quest Diagnostics

Preferred Lab Provider FAQ

When given a choice between Quest Diagnostics and a different independent, freestanding lab provider, which lab should I choose?

Quest Diagnostics (QD) is the most cost-effective choice for Members. As Alliant’s Preferred Lab Partner, QD gives Members access to high-quality service at a lower cost, maximizing their plan benefits.

Am I allowed to choose a different lab partner than Quest Diagnostics (QD)?

If you choose a different freestanding, independent lab provider, you may pay more because you are not using the Preferred Lab Partner.