Thank you for choosing a HMO Plan.

What’s Next? We’re here to help you!

  • You’ve selected a HMO – a Health Maintenance Organization – health plan. This means your health plan only provides benefits or coverage when you are treated by an In-Network provider. You are fully financially responsible for care provided by an Out-of-Network provider because you’ve chosen a plan without Out-of-Network provider benefits. If you require the flexibility of In-Network and Out-of-Network provider coverage, you can change to a PPO health plan during Open Enrollment.
  • Pay your first month’s premium online at or by check upon receipt of your invoice.
  • If you have already paid your premium, you will still receive an invoice, but you do not need to pay it.
  • Once payment is received and posted to your account, your plan is activated.
  • Your Member ID card will be mailed within 10 business days.

The activation process

Step 1

Pay First Month’s Premium

Step 2

Plan Is Activated

Step 3

Member ID Card Mailed

If you haven’t activated your plan yet, you can find payment options below.

Make Premium Payment

By Phone (866) 403-2785
Mail Premium Payments to:
(include Policy ID Number)
Alliant Health Plans
P.O. Box 2627
Dalton, GA 30722
Online Payment Payment Form
Set up Auto Payment Set up Autopay (PDF)

Get your Temporary ID Cards

  • Log into your account on the Member Portal
  • Under Resources, view your “Member ID Card”
  • Use your temporary ID Card with your providers
Member ID Card Example
Contact Phone Icon

Important Contacts

Client Services

Online Contact Form
By Phone
(Monday – Friday, 9 am – 5 pm)
(866) 403-2785
TTY/TDD Line (866) 403-2785
Non-English Client Services
(Available in 240 Languages)
(866) 403-2785
Prior Authorization (800) 865-5922 
24 Hour Nurse Advice Line (855) 299-3087


Pharmacy Coverage (PBM)

Magellan Rx Customer Service (800) 424-1799

Preferred Laboratory

Quest Diagnostics

Important Terms


Your cost of the service being received. Copayments count toward the out-of-pocket maximum but not towards the deductible. Copayments are included in most of our plans.


The amount you pay before any Alliant payment is applied. Deductibles are paid first, and then coinsurance is applied. There is a maximum dollar amount you would have to pay in any given calendar year.


The portion where we share the covered costs with you. This amount is expressed as a percentage and is applied after the deductible is met (For example, Alliant pays 80% and you pay 20%).

Out-of-Pocket Maximum

The maximum amount of money you will pay out-of-pocket during a calendar year. It may include deductibles, copayments and coinsurance but is in addition to your
regular monthly premium. After you reach your out-of-pocket maximum, you would pay nothing for additional covered In-network medical expenses for the rest of the calendar year.


The total amount you pay to obtain and keep your health insurance active.

In-Network Provider

A Physician, Skilled Nursing Facility, Hospice, Home Health Care Agency, other medical practitioner or provider of medical services and supplies, who is in the managed network for this specific plan or other closely managed specialty network, or who has a participation contract with Us.

Out-of-Network Provider

A Hospital, Physician, Skilled Nursing Facility, Hospice, Home Health Care Agency, other medical practitioner or provider of medical services and supplies, that does not have an In- Network Provider contract with Alliant.