COVID-19 Update

Announcement: SoloCare Members – Coronavirus and Plan Updates

Update as of March 27, 2020 The challenges of dealing with COVID-19 continues to present themselves to virtually everyone in the world.  As you encounter how to best deal with this threat, Alliant is making every attempt to find ways to help you navigate these treacherous waters. We understand that these times can be confusing and frustrating. We have diligently explored ways to be flexible within our given regulatory framework.  As this ongoing situation continues to change, and as we learn of new developments, we will notify our members. We appreciate your patience during this time, and we thank you for allowing Alliant Health Plans to serve you. Alliant Health Plans offers the following updates and reminders of its relief efforts: COVID-19 Testing: In-network costs related to testing will be at no member cost-share. Out-of-network costs are subject to the cost-share provisions of the benefit plan. Telehealth/medicine: Alliant has expanded and relaxed the rules regarding this form...

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News Release: Alliant Health Plans Announces Preparedness for Covering COVID-19

Alliant Health Plans Announces Preparedness for Covering COVID-19 March 13, 2020 Dalton, GA – Alliant Health Plans announced its plans for preparedness for coverage and COVID-19 (coronavirus). Testing – Covered in-network benefit at no cost to members, including members on High Deductible Health Plans (HDHP). Members are encouraged to use an in-network provider, such as Quest Diagnostics. No prior authorization is required for testing Prescriptions – Members who are concerned about accessing their prescriptions during the COVID-19 outbreak should call Customer Service at (800) 424-1799, option 1, option 1. 24-Hour Nurse Advice Line – Members have access to a 24-hour nurse advice line. “We continue to closely monitor the movement of COVID-19 in the communities we serve,” said Mark Mixer, chief executive officer Alliant Health Plans. “We are prepared to quickly respond as this situation continues to unfold. The COVID-19 outbreak is serious, and our response will make every effort to...

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